The science of management is only seventy years old A.D. (After Drucker). In that time, we built business schools on every continent, created thousands of frameworks, and established a professional services industry to help organisations manage better worth nearly two trillion dollars.
And yet.
Every year, according to Gallup surveys, 8 in 10 corporate workers in 140 countries describe themselves as either not engaged or actively disengaged from their work.
Setting objectives
Understanding the gap between the objective that exists in the document and the objective that exists in the behaviour of the team.
Organising
Understanding how you arrange people, responsibilities, and decisions determines what your organisation is actually capable of.
Communicating
Unpacking why management communication misses the people it was meant for, and what it takes to have the specific, honest, slightly uncomfortable conversations that make the difference.
Measuring
Learning how to build an honest relationship with data that neither worships it nor ignores it.
Developing people
And finally, and probably most importantly, understanding that the manager's job is not to produce results. It is to produce the conditions in which people can produce results.
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