1. Anti-bullshit
Naming the theatre for what it is — the strategy meeting that produces a laminated page rather than a decision, or an objective that has been carefully designed to be failure-proof.
2. Systems thinking
Most of the problems you have been told are people problems are actually system problems that have been incorrectly blamed on people.
Understanding the difference changes everything.
3. Emotional intelligence
The capacity to take the inner life of other human beings seriously is not a soft skill.
It is THE skill.
Without it, every other capability is a technique without a foundation.
4. Moral seriousness
Being a good manager and being a good person are not separate projects.
They are, at the level that matters, the same project.
